Aleš Stare
Novell CNE since 1992 and CNI since 1994, Microsoft Certified Engineer since 1998, CTT+ since 2001, Citrix Certified Professional since 2001, VMware Certified Professional since 2005, ITIL v3 since 2008.
Specialized and experienced in Service Management (people, processes, methods, skills) and Operations (Customer Support, Help Desks, Service Desks, Desktop Support,...).
As a speaker, trainer, consultant and implementer, he delivered many successful conference sessions, trainings and projects in network OS and directory services, virtualization technologies and ITSM tools as well as various aspects of IT, ITSM and business process analysis and optimization.
